Email Us
smc@smcindiaonline.comFax No.
(011) 25754365Toll Free
1800-11-0909Phone
(011) 30 111 000Registered Office
SMC Global Securities Ltd. 11/6B, Shanti Chamber, Pusa Road, Delhi - 110005India Offices
Corporate Office
Delhi
SMC Global Securities Ltd
11/6B, Shanti Chamber Pusa
Road,New Delhi – 110005
Phone: (011) 30111000
Email: smc@smcindiaonline.com
Regional Offices
Mumbai
Lotus Corporate Park, A Wing 401 / 402 ,
4th Floor ,Graham Firth Steel Compound,
Off Western Express Highway,
Jay Coach Signal,
Goregaon (East), Mumbai - 400063
Phone +91-22-67341600 / 1675
Fax +91-22-67341697
Kolkata
18, Rabindra Sarani, Poddar Court, Gate No-4, 5th Floor, Kolkata-700001
Phone +91-33-66127000
Phone +91-33-40827000
Fax +91-33-66127004
Ahmedabad
10/A, Kalapurnam Building,
Near Muncipal Market C.G.Road,
Ahmedabad - 380009 , India
Phone +91- 079-26424801-05,
INVESTOR GRIEVANCES ESCALATION MATRIX
| Escalation Matrix | Details of Contact Person | Contact No. | Email Id’s | Address | Working Hours |
|---|---|---|---|---|---|
| Customer care | Support Team | 011-66075200 | smc.care@smcindiaonline.com igc@smcindiaonline.com |
SMC Global Securities Ltd 11/6B, Shanti Chamber Pusa Road,New Delhi – 110005 | 08:00 a.m. to 08:00 p.m. (Mon to Fri) 08:00 a.m. to 04:00 p.m (All Saturday) |
| Head of Customer care | Ms. Monika | 011-30111000, 011-40753333 Ext-666 | headcustomersupport@smcindiaonline.com | ||
| Compliance Officer | Mr. Vikas Sethi | +91-11-30111000 Extn. 340 | vikassethi@smcindiaonline.com | ||
| CEO | Mr. Ajay Garg | 011-30110920 | ceo@smcindiaonline.com |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in/ or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/, https://www.mcxindia.com/Investor-Services.
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.